Deposits for reservations cancelled 72 hrs or more prior to scheduled time and date of service are fully refundable. Cancellations made less than 12 hours prior to service will result in an additional charge equal to the remaining amount due for 3 hours of service in the vehicle reserved. For incoming flights that are officially delayed or cancelled by your airline, please see paragraph below. (why?)

Please notify us of cancelled or delayed flights at your first opportunity. When delay or cancellation is on day of service, no later than 30 minutes after the delay or cancellation is announced by your airline to be eligible for refund or rescheduling and avoid additional wait time charges. Upon verification of the official delay or cancellation from your airline, your reservation will be transferred to your new date and time of arrival or your deposit will be refunded at your option. Failure to notify us will result in forfeiture of deposit and possible additional wait time or no-show charges as described elsewhere. (why?)

You authorize PCTS Inc. to submit additional charges (see below) to your credit card should your actions or those of anyone in your party result in damage or excessive wear and tear to our vehicle(s).